Support & Troubleshooting

The combination of in depth applications and technical expertise in conjunction with extensive field experience in JDE applications trouble shooting makes C & D Consulting the perfect choice for your support needs.

C & D Consulting can assist you with your ad-hoc support requirements either on-site or via remote access and can tailor a support agreement to meet your business needs.

  • In depth applications knowledge
    • Field experience across multiple verticals
    • Experienced in multiple process steam configuration
    • Detailed knowledge on E1 audit and work file structure and data recording
    • Oracle support SAR search and analysis

  • In depth technical knowledge
    • JDE process logging and analysis
    • C function debugging
    • Implement controlled debug to minimise data storage
    • Download and Apply Oracle ESUs and SARs
    • Manual application of SARs, if required
    • Database configuration

  • Cross Functional
    • Applications and technical team who speak the same process language
    • Ability to “Join the dots” across applications and technical fields to effectively solve problems

“I highly recommend James Cunningham as an experienced consultant for Oracle Enterprise One (JDEdwards). James has many years experience and is very engaging and honest to ensure the best outcome for his clients.”

Rinnai Australia

 

“The thing that made James stand out for me was his clear understanding on our requirements to reconcile the data across systems to ensure “nothing got left behind”.  His willingness and in fact determination to ensure all the T’s where crossed and I’s dotted was a refreshing experience”

Simplot Australia

 

“James is one of the most innovative people I have worked with on JDE business systems over the past 10 years.  James has a knack of getting to the nub of the issue, a quality that I have not witnessed in many business system experts.”

Nufarm Australia

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